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PIRA members changing gears to operate in the time of COVID

The Philippine Insurers and Reinsurers Association (PIRA) in partnership with the Insurance Institute for Asia and the Pacific (IIAP) and Computer Professionals Inc. (CPI) conducted a webinar entitled “Work In The Time Of Covid – Running Your Insurance Business During A Lockdown and Beyond.”

The webinar is the first of a series of online learning opportunities that PIRA and IIAP are organizing to help insurance companies adapt with the limitations of the Enhanced Community Quarantine (ECQ) due to the Covid-19 pandemic.

In the webinar, Ms. Ma. Rosario “Ito” Gruet, co-founder and vice president of CPI, shared her insights on how insurance companies can still operate even on a work-from-home setup.

Gruet highlighted the need for a framework that is composed of a company’s culture, its processes, and the technology that allows such processes to continue amidst the lockdown.

“Work from home is the new normal,” she said. “This is a time of uncetainty for all of us.”

Gruet went on to explain the process of “changing gears” in this lockdown by organizing, designing new ways of doing business, enabling people to work from home, securing the processes, managing the work,

An online poll of the webinar’s more than 150 participants showed that 46 percent were ready to work online but had some challenges at the start. The rest were either not ready or barely ready, but a small percentage – 3 percent – declared themselves as fully ready.

The webinar was co-hosted by PIRA Executive Director Michael Rellosa and IIAP Executive Director Francis Papa. 

Access the webinar here.


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