Topic:
CUSTOMER-CENTRIC PROCESS PLANNING AND DESIGN
Date:
May 20, 2020 at 1:45pm - 3:00pm
Speaker:
Ms. Jennifer P. Teves, Ph.D., Director of Research for Best Buy's Customer Experience Team (Minnesota, USA)
Panelists:
Mr. Michael F. Rellosa, Executive Director, PIRA Mr. Francisco D. Papa, Jr., Executive Director, IIAP
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Press release
