PIRA-IIAP-CPI WEBINAR SERIES SEASON 1, SESSION 4

Topic:

CUSTOMER-CENTRIC PROCESS PLANNING AND DESIGN

Date:

May 20, 2020 at 1:45pm - 3:00pm

Speaker:

Ms. Jennifer P. Teves, Ph.D., Director of Research for Best Buy's Customer Experience Team (Minnesota, USA)

Panelists:

Mr. Michael F. Rellosa, Executive Director, PIRA Mr. Francisco D. Papa, Jr., Executive Director, IIAP

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Press release