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Meet the CC25 experts and secure your Early Bird tickets

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The AICLA/ANZIIF Sydney Claims Convention (CC25) is fast approaching, taking place on 17 September 2025 at the Hilton Sydney. This year’s program promises insightful presentations, panel discussions, and valuable networking opportunities for claims professionals across the industry.


Early bird registrations have now been extended until 18 August, offering attractive discounts for ANZIIF and AICLA members


The 2025 program features industry-leading speakers and timely topics to equip you with practical knowledge for the evolving claims landscape, including:


Market trends and industry performance 

The State of the Insurance Market – Andrew Hall, ICA 

Hard to Place Risks: The Role Lloyd’s Can Play – Peter Plustwik, Lloyd’s Australia 

Industry Performance Against Code Standards – Prue Monument, AFCA 

Wellbeing Survey: I Work in Insurance – Andrew Silcox, Insurance News


Innovation, technology and best practice 

Navigating Claims: The Evolving Role of the Claims Broker – Liam Costello, Gallagher 

InsurTech Presentations – Simone Dossetor, Insurtech 

Accurate Records, Better Coverage, Improved Claim Outcomes – Dan Novick, MyVal 

Recipero Crime Reduction Ecosystem – Mark Pritchard, Recipero 

Claims Intake = Admin Strategy – Aurora Voss, Zemble 

General Insurance AI and Legal Issues – Ben Karalus, Meridian Lawyers 

Harnessing Linguistic Cues & Data Analytics to Uncover Insurance Fraud – Russell Mills, Allianz


People, skills and resilience 

Vulnerability: Identification and Responsibilities – Glyn Lloyd, Kim Scaysbrook, Drew MacRae, Ben Szczerbinski 

Lifestyle Speaker – Graham Dobbins, Dale Carnegie Australia


Register today to explore the latest trends, innovations, and challenges shaping the future of claims.



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